Terms & Conditions – q7777

Introduction and Acceptance

These Terms and Conditions ("T&C", "Agreement") constitute the entire legal agreement between you ("Player", "User", "you") and q7777 ("Platform", "we", "us", "our") governing your use of the q7777 website, mobile platform, gaming services, sports betting services, and all associated features accessible at q7777.club. These terms apply to all visitors, registered users, and anyone who accesses or uses the q7777 platform in any capacity.

By accessing the q7777 platform, you acknowledge that you are of legal age to participate in online gaming activities in your jurisdiction, that you are doing so voluntarily, and that you accept all risks associated with online gaming including the risk of financial loss. If you do not agree with any part of these Terms and Conditions, you must immediately discontinue use of the q7777 platform.

1Eligibility and Age Verification

Access to and use of the q7777 platform is strictly restricted to individuals who meet all of the following eligibility criteria. By registering an account, you represent and warrant that you satisfy all of these requirements at the time of registration and on a continuing basis for as long as your account remains active:

• You are at least 21 years of age. q7777 strictly prohibits access by minors and will take immediate action, including permanent account closure and forfeiture of any balance, upon discovering that an underage individual has registered or attempted to use the platform.
• You are registering from a jurisdiction in which online gaming is not prohibited. It is your sole responsibility to ensure that your use of q7777 complies with the laws and regulations applicable in your location. q7777 does not guarantee the legality of its services in any particular jurisdiction.
• You are acting on your own behalf and are not registering on behalf of a third party, a business entity, or another individual.
• You have not previously been excluded from q7777 or any other gaming platform through a self-exclusion programme or by operator decision.
• You are not a q7777 employee, contractor, agent, director, or officer, or an immediate family member of any such person. Employees and affiliated persons are not permitted to hold player accounts or participate in any real-money gaming activity on the platform.

q7777 reserves the right to request supporting documentation at any time to verify that a player meets these eligibility criteria. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension pending verification or permanent account closure.

2Account Registration and Security

To access real-money gaming features on q7777, you must register a player account by providing accurate, complete, and current personal information. You are permitted to hold only one account. The registration process requires the following:

• A valid mobile phone number that you own and control. This number will be used for account verification, password recovery, and, where enabled, two-factor authentication. You must notify q7777 promptly if your registered number changes.
• A unique username and a strong password of your own creation. You are solely responsible for maintaining the confidentiality of your login credentials. q7777 will never ask you for your password by any channel including email, live chat, or phone. Any activity that occurs under your account credentials is your responsibility.
• Accurate personal details including your full legal name, date of birth, and residential address. These details must match the identification documents you submit during the KYC process. Providing false information is a material breach of this Agreement and may result in immediate account termination and forfeiture of all funds.
• Confirmation that you are at least 21 years of age and that you have read, understood, and agree to these Terms and Conditions in their entirety, including the Responsible Gaming provisions in Section 6.

You may not transfer, sell, or assign your account or any portion of your account balance to another person. Accounts are personal and non-transferable. Any attempt to transfer account ownership will result in the immediate suspension of all accounts involved.

3Deposits and Withdrawals

q7777 accepts deposits and processes withdrawal requests in Bangladeshi Taka (BDT) via the payment methods listed on the platform. The following terms apply to all financial transactions on your q7777 account:

• The minimum deposit amount is ৳500. Deposits made via bKash or Nagad are typically credited to your account within minutes of the transaction being confirmed by the payment provider. q7777 is not responsible for delays caused by the payment provider's systems or network outages.
• Withdrawal requests are subject to identity verification (KYC) completion. Players who have not completed KYC cannot process withdrawals until their identity has been verified to q7777's satisfaction. q7777 may request government-issued photo identification, proof of address, and proof of ownership of the payment method used for deposits.
• Withdrawals will be processed to the same payment method used for the most recent deposit where technically feasible. Withdrawals to payment methods not previously used for deposits are subject to additional verification and may be declined at q7777's discretion.
• q7777 reserves the right to place a processing hold on withdrawal requests for the purpose of fraud prevention, anti-money-laundering checks, or routine account verification. In such cases, the relevant team will notify the player of the hold and the estimated timeframe for resolution.
• All funds deposited must be used for gaming purposes. q7777 does not function as a banking facility. Depositing funds with the intent to withdraw them without genuine gaming activity constitutes an improper use of the platform and may result in account suspension and reversal of the transaction.

For any payment-related enquiries, players should contact q7777 support at [email protected]. Include your registered account username and a description of the transaction in your support message to facilitate a prompt response.

4Bonuses and Promotions

q7777 offers a range of bonuses and promotions to registered players. All bonuses are subject to the specific terms attached to each offer, which are published at the time the promotion is made available. The following general conditions apply to all bonuses unless a specific promotion's terms state otherwise:

• Bonuses are credited to your account in the form of bonus funds that are subject to a wagering requirement before they can be converted to withdrawable cash. The applicable wagering requirement is stated clearly in the promotion terms before you activate the offer.
• Each bonus is available to each eligible player once only unless the promotion terms specifically state that it is a recurring offer. Attempting to claim a one-time bonus on multiple accounts constitutes bonus abuse and will result in the cancellation of the bonus and may result in account termination.
• Bonus funds cannot be transferred between accounts, exchanged for cash directly, or used for purposes outside the gaming platform. Bonus funds that expire before the wagering requirement is completed are forfeited without compensation.
• q7777 reserves the right to modify, suspend, or cancel any promotion at any time. In the event that a promotion is cancelled after players have already opted in, q7777 will honour bonus funds already credited to affected accounts up to the point of cancellation.
• q7777 reserves the right to withhold bonus payments and cancel associated winnings if there is reasonable evidence of coordinated bonus abuse, use of automated tools, arbitrage betting, or any other activity designed to exploit promotional offers in a manner not intended by q7777.

Seasonal and event-based promotions — such as those tied to the BPL, IPL, T20 World Cup, Eid, or Pohela Boishakh — are subject to additional specific terms published at the time of each event. These promotions are time-limited and will not be extended once the promotional period has closed.

5Betting Rules and Game Conduct

All bets placed on q7777 — whether on sports markets, casino games, live casino tables, or crash games — are subject to the following general conduct rules in addition to any game-specific rules published within the platform:

• Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the player. It is the player's sole responsibility to verify the accuracy of all bet details, including the stake amount, selection, and market, before confirming.
• q7777 reserves the right to void any bet that was placed as a result of a technical error, odds feed malfunction, or data entry error on the part of q7777. In such circumstances, the stake will be returned to the player's account in full.
• For live sports betting, q7777 may suspend a market at any time during an event, including during play, at its sole discretion. Bets placed before a market is suspended will stand unless they fall within the criteria for voiding set out above.
• Casino game outcomes are determined by a certified Random Number Generator (RNG) that operates independently of q7777's platform team. q7777 does not and cannot manipulate game outcomes. Published Return to Player (RTP) percentages represent statistical averages over a large number of game rounds and do not guarantee any specific outcome in any individual session.

Any player found to be using automated betting software, bots, or other tools to gain an unfair advantage over the platform or other players will have their account immediately suspended and all winnings voided. This includes the use of exploits, bugs, or unintended software behaviours to generate outcomes not achievable through normal play.

6Responsible Gaming

q7777 is committed to promoting responsible gaming. The platform is for entertainment purposes and is intended only for players who can afford to participate without financial hardship. The following responsible gaming tools are available to all registered players directly within their account settings, without the need to contact support:

• Deposit limits: Set daily, weekly, or monthly deposit caps. Limits can be decreased immediately upon request. Increases to deposit limits are subject to a mandatory 24-hour cooling-off period before they take effect.
• Session time limits: Restrict the duration of individual gaming sessions. When the limit is reached, you will be automatically logged out. Session limits can be reinstated immediately after expiry if desired.
• Loss limits: Set a maximum loss threshold over a defined period. Once the threshold is reached, you will not be able to place further bets until the period resets. Loss limits cannot be increased within the active period.
• Self-exclusion: Temporarily or permanently exclude yourself from the platform. A temporary exclusion can be set for periods ranging from 24 hours to 12 months. Permanent self-exclusion results in the irreversible closure of your account. During any self-exclusion period, q7777 will not send promotional communications to the excluded account.

7Prohibited Conduct

The following conduct is strictly prohibited on the q7777 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent account closure, forfeiture of all funds, and where appropriate, reporting to relevant authorities:

• Registering more than one account, or assisting another person to register a duplicate account for the purpose of circumventing restrictions, claiming duplicate bonuses, or evading a self-exclusion.
• Using the platform in connection with any money-laundering activity, including depositing funds derived from illegal sources or structuring transactions to avoid detection.
• Providing false, misleading, or fabricated information during registration, KYC, or any other verification process, including the use of forged or altered identity documents.
• Collusion with other players, including sharing information about live game states, coordinating bets to guarantee profit outcomes, or engaging in any form of chip-dumping in poker or other multi-player games.
• Any attempt to hack, reverse-engineer, modify, or otherwise interfere with the q7777 platform, its games, or its underlying systems, including attempts to exploit software bugs or vulnerabilities for financial gain.

q7777 employs automated and manual fraud detection systems operating continuously. Players identified as engaging in prohibited conduct will be notified of the specific grounds for action taken against their account, and will have an opportunity to respond before any permanent action is finalised, except in cases where immediate action is required to protect the platform or other players.

8Intellectual Property

All content on the q7777 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, data compilations, and the overall design and arrangement of the platform — is the property of q7777 or its licensors and is protected by applicable intellectual property laws. No part of this content may be reproduced, distributed, modified, transmitted, reused, re-posted, or used for any commercial purpose without the express written permission of q7777.

The q7777 brand name, logo, and all associated marks are trademarks of q7777. Use of these marks without prior written consent is strictly prohibited. Third-party trademarks appearing on the platform — including game provider names and payment partner logos — are the property of their respective owners and are used on the platform under licence or by permission.

9Limitation of Liability

To the fullest extent permitted by applicable law, q7777 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the platform. Specifically, q7777 shall not be liable for:

• Gaming losses of any amount, regardless of whether those losses resulted from a malfunction, error, or normal operation of the platform. All gaming carries inherent financial risk that the player accepts at the point of placing any bet.
• Interruptions to service caused by technical failures, third-party infrastructure outages, internet connectivity issues, or scheduled or unscheduled maintenance windows.
• Loss or damage arising from unauthorised access to your account where that access resulted from your failure to maintain the security of your login credentials.

Nothing in these Terms and Conditions shall operate to limit or exclude liability for fraud, fraudulent misrepresentation, death, or personal injury caused by q7777's negligence, or any other liability that cannot be excluded under applicable law.

10Account Suspension and Termination

q7777 reserves the right to suspend, restrict, or permanently close any player account at any time. The following circumstances may result in account action:

• Breach of any provision of these Terms and Conditions, including the prohibited conduct provisions in Section 7.
• Failure to complete identity verification within the timeframe requested by q7777, or provision of documentation that fails to meet q7777's verification standards.
• Reasonable suspicion of money laundering, fraud, or other financial crime associated with the account, pending investigation. In such cases, any balance in the account may be frozen until the investigation is concluded.
• At the player's own request, including requests made through the self-exclusion tool or through direct contact with q7777 support.

Upon legitimate account closure where no outstanding balance, active bonus, or pending withdrawal exists, the account will be closed without further obligation on either party. Where a withdrawable balance exists at the time of closure, q7777 will process the withdrawal to the player's most recently verified payment method within a reasonable timeframe, provided that the closure was not the result of prohibited conduct.

11Privacy and Data Protection

q7777 collects and processes personal data in accordance with its Privacy Policy, which is available at q7777.club/privacy-policy. The Privacy Policy forms part of this Agreement and should be read in conjunction with these Terms and Conditions. By registering an account, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy.

q7777 does not sell player data to third parties for marketing purposes. Player data is used solely for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and the delivery of q7777 services. All data transmissions between the player's device and q7777 servers are protected by SSL encryption.

12Amendments to These Terms

q7777 reserves the right to amend these Terms and Conditions at any time. When material changes are made, q7777 will publish the updated version at q7777.club/terms-conditions and will update the "Last updated" date at the top of the page. Where a change is particularly material — such as a change to the bonus wagering policy or the withdrawal procedures — q7777 will make reasonable efforts to notify affected players directly via the contact details registered to their account.

Your continued use of the q7777 platform after any amendment has been published constitutes your acceptance of the revised Terms and Conditions. If you do not accept an amendment, you may close your account by contacting support at [email protected]. Closing your account does not affect any rights or obligations that arose under the version of the Terms in force at the time those rights or obligations arose.

13Governing Law and Disputes

These Terms and Conditions and any dispute or claim arising out of or in connection with them, or their subject matter or formation, shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which q7777 operates. Any dispute that cannot be resolved through direct communication with q7777 support should be submitted in writing to q7777 at [email protected] for formal review.

q7777 will respond to formal written disputes within 10 business days of receipt. If a dispute cannot be resolved through the internal review process, q7777 will provide details of any applicable alternative dispute resolution mechanism available to the player. Both parties agree to make reasonable efforts to resolve disputes amicably before pursuing any other remedies.

14Contact Information

If you have any questions about these Terms and Conditions, wish to submit a formal complaint, or need to contact q7777 for any account-related matter, please reach the support team using the details below. Support is available 24 hours a day, 7 days a week, including Bangladesh public holidays.

Email: [email protected]